Heritage Auto Repair reviews

Customer Reviews & Stories

Gordon, the owner, is a great guy! Any time I have any question he has given an answer that I could understand. I drive a lot of miles and they have kept my older model car running as good as it could be. There have been times times that Gordon has stated it will take a couple of day to get my car fixed and then I get a call late the same day: my car being ready.


— Google User Review

Exactly what you want in a shop. An honest, kind, and helpful owner. The price is fair and the service is prompt.


— Google User Review

Help me to find the rock in the car which make the noise and did not charge anything.Highly recommended !


— Google User Review

We've had some awesome service with these guys. They'll shoot you straight about your vehicle's problem. honesty + veteran skill-- what more could you want?


— Google User Review

Price is fair and the owner is friendly. I recommend this place.


— Google User Review

Whereas I've never come here for tires, I always bring my cars here for muffler work. They're fast and inexpensive. In fact, i was first directed here by another shop who told me they were going to charge too much so i should go here. Easy to find. Nice people.


— Google User Review

I am completely satisfied with Heritage Wheel and Tire. Gordon was professional and very knowledgeable. Will definitely go back in the future.


— Google User Review

They are always very polite and are able to explain their work. Reasonable and fair prices, quality work, great people.


— Google User Review

Nice people affordable auto care


— Google User Review

Love this place I love the honesty of the people that work there if I had known about this place all these years I've lived in Pullman that's where I would have went don't sell you anything unless you absolutely need it on then they told do their best to give you a good deal


— Google User Review

Great tire stop, pretty fast


— Google User Review

Excellent customer service definitely one the good mechanics in the area


— Google User Review

Super nice and very efficient.


— Google User Review

I never leave reviews but I just had to for these guys. They are reliable, honest, prompt, and do the work that needs to be done. I recommend everyone I can that needs work done. I'm so glad to have found an honest and reliable mechanic.


— Google User Review

Got my tire fixed from a nail penetration within 25 minutes, was only charged for $21. Nice people with great service.


— Google User Review

Super guys, honest and trustworthy.


— Google User Review

They do a good job.


— Google User Review

Knowledgeable staff, good prices and service


— Google User Review

The most honest company in town!


— Google User Review

Fair prices and great customer service


— Google User Review

Great service and prices are reasonable


— Google User Review

Honest, reliable, and affordable. I cannot say enough good things about this business. I trust their work, and they provide the best value.


— Google User Review

Gorden is a straight talker always tells me what is actually wrong


— Google User Review

Best mechanic in town I have been to. You can get your car fixed 100%


— Google User Review

Old building, jammed with stuff. They've been in business for a lllooonnnnnggggg time. Staff was helpful and quick.


— Google User Review

These guys are the best. Not only did they totally get my car running again, but the sold me a nice set of tires without breaking the bank. I am new in town so had no one to pick me up or drive me home while they had my car, they did not hesitate to offer me a ride. I am 66 years old and have been to many auto repair shops in my day and I would highly recommend these guys to anyone !!!! EXCELLENT SERVICE THANKS GUYS !!

— Google User Review

Always honest and quality work.


— Google User Review

Very knowledgable and honest!


— Google User Review

These guys are the best. Not only did they totally get my car running again, but the sold me a nice set of tires with out breaking the bank. I am new in town so had no one to pick me up or drive me home while they had my car, they did not hesitate to offer me a ride. I am 66 years old and have been to many auto repair shops in my day and I would highly recommend these guys to anyone !!!! EXCELLENT SERVICE THANKS GUYS !!!


— Google User Review

Gordon is always friendly, knowledgeable, and upfront and honest about what is or isn't a concern with our vehicles. He and his crew do good work and our vehicles are better for it

— Google User Review

Best place to take your truck in Pullman. Top notch crew.

— Google User Review

Honest run business that goes the extra mile with fair pricing!

— Google User Review

They do good work, I'll continue to go here. The man who helped me was very nice as well.

— Google User Review

Gordon is awesome!

— Google User Review

My front right blinker went out on me and I went to Heritage with a new bulb in hand because I wasn't sure how to fix it on my own and I don't have the right tools. I didn't have an appointment- normally I would make one, but this is my only vehicle capable of winter driving and I need it to get to work in the morning so I couldn't leave it overnight. The owner/manager was incredibly kind and was willing to stop what he was doing to come out and change the bulb for me on the spot. I am so, so appreciative that he was willing to help me on such short notice! I have also had a couple of previous repairs done by this shop and they always do a great job and treat their customers well. Highly recommend!


— Google User Review

Gordon and his team are the real deal no one comes close to their knowledge, integrity and professionalism. If you need the best work for the most affordable cost effective prices Heritage is the place to go. My family and friends have been going here for over 10 years! Hands down best shop in the Pullman and surrounding areas.

— Google User Review